THE WESTIN GRAND FRANKFURT, Frankfurt am Main – A Smart Stay in the City
About the Hotel
Rooms & Suites
The Westin Grand Frankfurt offers 372 rooms, including 17 suites across 4 categories. All accommodations feature the Westin Heavenly Bed, ergonomic work desks, and soundproof windows. Rooms include a flat-screen TV with satellite channels, a tea and coffee maker, and a minibar. Bathrooms have rainfall showers, bathrobes, and White Tea Aloe toiletries. Some rooms offer city views. The hotel welcomes pets for a €35 daily fee.
Dining Options
The hotel houses four restaurants: GrandSeven Restaurant & Bar serves international dishes like burgers and pasta; Sushimoto offers Japanese sushi and teppanyaki; San San provides classic Chinese cuisine; and Motions serves a breakfast buffet with live cooking stations, Jing tea, smoothies, and honey from rooftop bees. The Main Tapas Lounge focuses on regional wines and craft cocktails. A Grab'n Go shop in the lobby offers coffee, snacks, and light meals.
Wellness & Recreation
Guests have access to an indoor pool, sauna, steam bath, and the WestinWORKOUT fitness center with Peloton bikes and Technogym equipment. The Emotion Spa offers treatments like the Babor Heavenly Balancing massage. A Running Concierge leads morning jogs Monday through Friday. Yoga sessions are available via in-room TV on channels 41 and 42, with mats available on request.
Location & Access
The hotel is 200 meters from Konstablerwache station and 15 km from Frankfurt Airport. It's a 5-minute walk from Zeil shopping street and 1 km from Frankfurt Zoo. Nearby landmarks include MMK Museum of Modern Art (0.5 km), Eschenheimer Tower (0.5 km), and Römer (1 km). Public transport provides direct connections to the airport and central station.
Services & Facilities
Services include a 24-hour concierge, room service, mobile key access, and free Wi-Fi throughout the property. The Westin Club Lounge offers exclusive access with complimentary breakfast, snacks, and evening drinks. The hotel features 1,300 sqm of meeting space across 13 rooms for 2 to 500 people. Sustainability initiatives include water-saving fixtures, LED lighting, waste separation, and locally sourced food products.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
- Sports trainer
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Board games
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel is in a prime location close to the city center, offering easy access to landmarks and shopping areas. The rooms have a slightly outdated look but are generally satisfactory. The service stands out for its friendliness and efficiency. Dining options are good but may be a bit pricey. Overall, a convenient choice with some room for improvement.
My stay at the hotel was fantastic! The rooms were well equipped, spacious, and had a relaxing atmosphere. It was very quiet, making it a perfect retreat. The service was exceptional, with staff being very attentive and prompt in fulfilling our requests. The location was superb, within walking distance to malls, parks, and attractions. The dining experience, although average, provided value for the money. Overall, a great stay with some minor dining improvements needed.
Staying at the hotel was a great experience overall. The rooms were comfortable and had heavenly beds, but some areas could use a touch-up to feel more modern. The service was exceptional, especially the long-term staff members who went above and beyond. The location was perfect for exploring the city center and shopping. Although the dining options were a bit pricy, it was not a major issue. The facilities were well-maintained and added to the overall enjoyable stay.
The hotel was average at best and not a good value for the money spent. The service was very customer service oriented and really went above and beyond, especially the concierge staff. The location makes it worth it, with nearby attractions and local amenities, but adjustments in rates may be needed. The dining was average for the price paid. The facilities were standard with no significant highlights.
The hotel rooms were quiet and well-appointed, but needed better maintenance/supervision during my visit. The service was top-class, although there were inconsistencies among staff members. The location was great for shopping and dining, only a few minutes away from major attractions. The dining experience was pleasant, but the breakfast room was small and the prices were high. Overall, the facilities were good with some room for improvement in certain areas.
My stay here was incredible! The room was very spacious with a pristine bathroom, no stuffy feeling at all. The hotel staff were friendly and attentive. The location was outstanding, perfect for exploring Frankfurt on foot. The dining options were rich, but a bit pricey. The facilities were top-notch, making my stay very enjoyable.
Upon arrival, I was warmly welcomed with a personalized greeting and a delightful gift of snacks and German beer. The room was spacious with an incredibly comfortable bed, providing a relaxing stay overall. However, the distance from the elevator was a downside, but the excellent location made up for it.
My stay at the hotel was a mixed experience. The location was ideal for shopping at Christmas markets and close to the Zeil and the metro, but the noise from the fitness center directly above my room disrupted my sleep. The rooms were spacious and well-equipped with all the necessary amenities you'd expect from a Westin hotel, offering a comfortable stay.
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